Goals of Wound Care
The overall goals of proper wound care and its
documentation include assuring a high quality of
care, positive clinical outcomes, positive
financial outcomes, and a high level of patient
satisfaction.
There have been extensive efforts to assist
physicians, nurses, and others to gain more
training as they specialize in wound care. And,
with home health therapy for wound
rehabilitation connecting to patient
characteristics more than number of visits,
communication through proper documentation is
crucial to assuring these outcomes.
Whether the patient is transferring from one
care setting to another, such as from inpatient
care to outpatient care, clear communication
through complete medical record documentation
helps to assure the appropriate continuation of
care for positive clinical outcomes. Both
positive clinical outcomes and appropriate
documentation to achieve accurate reimbursement
will affect financial burden for the patient and
for the health care system. Patient satisfaction
relies on positive clinical and financial
outcomes.
Wound care providers and support personnel are
responsible for providing documentation to
assure that patients do not have to face a
severe financial burden in order to pay for
essential surgical dressings that should be
covered through Medicare or healthcare
reimbursement systems. Increased financial
burden for patients may lead to barriers that
impede adequate care and treatment, worsening
the prognosis for wound healing.
A
2016 article in the journal “Skin & Wound Care”
by Kathleen Schaum brought home this point with
the following anecdote.
“Healthcare practitioners should make a goal of
never making the patients pay 100% for their
essential surgical dressings when they should
pay only 20%. Personally speaking, I know for
sure that my mother would stop using her
surgical dressings if she had to pay 100% of the
costs. She is 98 years old, has paid into
Medicare Part B for many years, and deserves to
receive those benefits now, when she needs them
most.”
Proper wound documentation can help keep
reimbursement at its maximum level for patients
like these.
Wounds
cause acute phase reaction:
Hypermetabolic,
catabolic
Increased energy and
protein needs
Reduced anabolic
hormones and hyperglycemia
Wounds increase energy and protein
needs:
According to severity
of wound
Direct influence of
existing nutritional status and
dietary intake
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The Importance of Documentation
Now we can discuss why documentation is
especially important in the care and treatment
of wounds. First,
objective documentation of the wound is required
to generate and monitor a wound management plan
and, as treatment progresses,
to determine if their treatment is clinically-,
and cost-, effective.
Documentation is used to create a baseline and
evaluate any progress in wound healing
(or the non-progression of wound healing). Any
stalls in wound healing, such as infection or
the patient’s ability to adhere to recommended
wound care, are documented to allow the team to
adjust care plans and work toward
patient-centered care.
Generate and monitor
a management plan
Create a baseline to
document progress and compliance
Establish medical
necessity for needed treatment and
supplies
Assure accurate
reimbursement
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When
to Document
Documentation should include initial intake, daily
or routine notes according to facility protocols,
and weekly/monthly reports for coverage submissions.
In addition, documentation should also include any
notifications from the physician, changes in plans,
the implementation of new plans, or any reasons that
plans may not change.
Any education provided, signs and symptoms, and
responses to treatment should be documented
routinely. And, especially for wound care and
treatment coverage, justifications for treatment and
changes to that treatment, supplies and changes in
supplies, and any needs for referrals should be
documented.
Routine medical record notes
Notifications by physician and
implementation of new orders
Changes in plans, education,
Signs and symptoms, responses to
treatment
Justifications, referrals
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General Requirements for Documentation
Medical records provide the opportunity to
communicate and document several specifics.
The list below is based on the documentation
required to justify medical necessity, and
ultimately coverage, for the care and treatment of
chronic wounds.
A diagnosis and description of the duration,
clinical course, and prognosis of the wound are
foundational pieces of information. We will look at
some of the specifics for this documentation in
later slides. It is also important to document other
conditions and treatments that might affect past or
current wound healing. This may include treatments
for additional diagnoses, such as diabetes.
To provide justification for wound care supplies,
all medical records and reimbursement submissions
must include detailed written orders and a clinical
point of care that aligns with coverage guidelines.
Any other information that is helpful in supporting
medical necessity for the appropriate treatment care
plan and supplies should be included in the medical
record and in submissions for coverage.
Clinical course
(improving or worsening)
Other treatments
affecting wound healing
Justification for
supplies
-Detailed
written orders (DWO)
-Clinical
point of care (POC) – aligned with
coverage guidelines
Other supportive
information
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