Approaching the topic of incontinence can feel
uncomfortable for patients. The clinician can help the
patient to gain confidence and comfort by communicating
with both empathy and without judgement. Showing genuine
concern for the patient and assuring them that there are
many treatment options and that an assessment will help
to identify the best treatment path for them as an
individual can help to ease awkwardness in talking about
incontinence. Once the patient is open to discussion,
the clinician can encourage them by acknowledging that
the subject might be difficult to discuss and avoiding
telling the patient how they should feel. For instance,
telling a patient to not feel embarrassed may create
more anxiety for the patient.
The
clinician can then introduce some assessment questions
to explore the issue of incontinence. For instance, to
explore urinary incontinence, the clinician might ask:
Do you
sometimes leak urine? If so, what are some things that
you think might set that off?
Does the
need to use the bathroom wake you up at night? How often
would you say that happens?
Does
anything you eat or drink seem to contribute to an
urgency to use the bathroom?
The
clinician can introduce the idea of a bladder or bowel
diary that can be given to the patient as shown
below. The clinician should go over the diary and
suggest how to fill it out and how the diary will help
to identify the management and treatment options best
suited to them.